topic Re: tiscali problems in Email

tiscali problems

stibbo — Mon, 07 Oct 2024 09:42:15 GMT

Just over a week ago my daily newsletters from Newsquest stopped arriving. I have had the following email from them to explain the problem they are having with tiscali addresses:-

Dear Peter, Sorry you've not been receiving the newsletters you're expecting recently. We've been sending them to you every day. Unfortunately your ISP (Tiscali, part of TalkTalk) isn't accepting them. We try to deliver the email newsletter, but it is 'Temporarily Deferred' by the tiscali mail server. We retry several times, and it is temporarily deferred each time. It's not just you who is affected, this has been an intermittent problem with delivering email newsletters to ALL tiscali users since mid June. The most recent occurrence of this problem started on 26th September and has yet to end. (Normally it stops after about a week) I'm afraid there isn't anything we as the publishers of The Pinkun can do to fix this problem, but your ISP, Tiscali, should be able to fix it for you if you report it to them.

Is anyone at talktalk tackling this problem ?

Stibbo

Re: tiscali problems

Ady-TalkTalk — Mon, 07 Oct 2024 12:39:32 GMT

Hi Stibbo, the problem is likely bad address in the mailing list, but I won't make assumptions please send me a personal message with the senders email address and I'll have it checked for you.

Ady

Re: tiscali problems

Ady-TalkTalk — Thu, 10 Oct 2024 12:08:42 GMT

Hi stibbo, I've asked the team to look into this for us.

Ady

Re: tiscali problems

stibbo — Sun, 13 Oct 2024 09:07:46 GMT

Ady - the newsletters are now coming through again - many thanks for sorting this out

Stibbo

Re: tiscali problems

Ady-TalkTalk — Mon, 14 Oct 2024 09:46:20 GMT

You're welcome I'm pleased to do my bit to help however small a bit that maybe.

Ady