https://community.talktalk.co.uk/t5/Email/Trying-to-change-email-password-code-email-not-received/m-p/3069742#M181661 <P>Hi,</P><P>&nbsp;</P><P>Trying to add our email account to a new smart phone but we can't remember the password, so tried the 'forgotten password' link on the website and opted to receive the 6 digit code in an email (as we can still access emails on our computer) but no email appears.&nbsp; Double-checked Spam / Junk folders and nothing there either.</P><P>&nbsp;</P><P>Looking for some help please!</P><P>&nbsp;</P><P>Thanks,</P><P>Gitte.</P> Tue, 08 Oct 2024 09:30:33 GMT Gitte&Ralph 2024-10-08T09:30:33Z https://community.talktalk.co.uk/t5/Email/Trying-to-change-email-password-code-email-not-received/m-p/3069742#M181661 <P>Hi,</P><P>&nbsp;</P><P>Trying to add our email account to a new smart phone but we can't remember the password, so tried the 'forgotten password' link on the website and opted to receive the 6 digit code in an email (as we can still access emails on our computer) but no email appears.&nbsp; Double-checked Spam / Junk folders and nothing there either.</P><P>&nbsp;</P><P>Looking for some help please!</P><P>&nbsp;</P><P>Thanks,</P><P>Gitte.</P> Tue, 08 Oct 2024 09:30:33 GMT https://community.talktalk.co.uk/t5/Email/Trying-to-change-email-password-code-email-not-received/m-p/3069742#M181661 Gitte&Ralph 2024-10-08T09:30:33Z https://community.talktalk.co.uk/t5/Email/Trying-to-change-email-password-code-email-not-received/m-p/3070234#M181682 <P>Hi Gitte, I can help you update the password recovery tool. That way you can include a mobile number too. Please send me a personal message with the affected TT email, an alternate email and a mobile number for the tool.</P> <P>&nbsp;</P> <P>Ady</P> Thu, 10 Oct 2024 07:20:28 GMT https://community.talktalk.co.uk/t5/Email/Trying-to-change-email-password-code-email-not-received/m-p/3070234#M181682 Ady-TalkTalk 2024-10-10T07:20:28Z