topic support notification in Email

support notification

Rusty_2 — Fri, 11 Oct 2024 13:05:03 GMT

I have received an email ? from the support team about uploading updates & my account has been deemed inactive & my TalkTalk account will be closed down in the next 24 hours.

Is this right or a scam & what does it mean please?

Re: support notification

Gliwmaeden2 — Fri, 11 Oct 2024 13:11:05 GMT

Sounds very like a Scam so don't click on anything.

Report it here:https://www.ncsc.gov.uk/collection/phishing-scams/report-scam-email

Also read this article and take action, @Rusty_2:

https://community.talktalk.co.uk/t5/Articles/Phishing-emails-amp-everything-you-need-to-know/ta-p/3002256

Re: support notification

Rusty_2 — Fri, 11 Oct 2024 13:34:43 GMT

Thanks Gliwma eden2

I hadn't opened anything and I have reported it

Thanks for your help

rusty2

Re: support notification

Karl-TalkTalk — Fri, 11 Oct 2024 14:10:41 GMT

Hi @Rusty_2

Gliwmaeden2 is spot on, this is a Scam email. Follow the advice to report this to us via the link in the above post, and our Teams can block these emails across our network.

Thanks

Karl.

Re: support notification

Rusty_2 — Fri, 11 Oct 2024 14:17:20 GMT

Thanks Karl-TalkTalk

Already reported & nothing was opened.

Thanks for your help

rusty2