topic Re: Authentication failing Outlook and Webmail in Email

Authentication failing Outlook and Webmail

georgeh2011 — Mon, 14 Oct 2024 14:14:55 GMT

That old stalwart of TalkTalk is back:

That is in Outlook (full desktop version, not the "new" rubbish).

That is when it is not repeatedly prompting for my password (again).

Also getting "Unable to connect to server" on the email client on my Android phone whether using local WiFI (TalkTalk broadband) or mobile data.

Unable to sign in to TalkTalk webmail either!!! Trying to login to webmail I get this:

Re: Authentication failing Outlook and Webmail

jbuchanangb — Mon, 14 Oct 2024 14:15:38 GMT

Also unable to connect to webmail see message received.

When attempting to access webmail

Re: Authentication failing Outlook and Webmail

jbuchanangb — Mon, 14 Oct 2024 14:27:51 GMT

All seems OK again already

Re: Authentication failing Outlook and Webmail

georgeh2011 — Mon, 14 Oct 2024 14:29:35 GMT

No it is not.

Logining in to webmail seems to working agian. However, I almost NEVER use webmail.

I need it to work with Outlook and that STILL is NOT WORKING.

Re: Authentication failing Outlook and Webmail

jbuchanangb — Mon, 14 Oct 2024 14:35:53 GMT

Working OK with Outlook here.

Outlook working OK

Tiscali IMAP is what it says it is. Foodbank account is an @talktalk.net email address with IMAP

Re: Authentication failing Outlook and Webmail

georgeh2011 — Mon, 14 Oct 2024 14:41:19 GMT

Outlook now seems to be working via IMAP for me.

Re: Authentication failing Outlook and Webmail

rautospoon — Mon, 14 Oct 2024 14:41:33 GMT

I had the identical problem with my Tiscali emails (on both Outlook and Webmail) but both now working fine again.

Re: Authentication failing Outlook and Webmail

Pianist2 — Tue, 15 Oct 2024 16:09:23 GMT

I am having the same problem with Outlook with my pipex.com email address. It started yesterday afternoon and is still continuing. I can send and receive emails fine on my iPad and my husband's Apple laptop has no problems. It seems to be specific to Outlook.

Re: Authentication failing Outlook and Webmail

jbuchanangb — Tue, 15 Oct 2024 18:09:02 GMT

Your situation is unlikely to be related to the very temporary and transient outage which occurred yesterday. Best to doublecheck that Outlook has all the right server settings etc.