topic Re: Unable to send email from Amazon Fire in Email

Unable to send email from Amazon Fire

Bodiam66 — Sat, 28 Sep 2024 11:24:03 GMT

Since 24 August I am unable to send emails from the email app on my Amazon Fire tablet.

The outgoing settings are smtp.talktalk.net

Use SSL is off.

Port 587.

If I try to set SSL to on I get port 465. On changing this to 587 I get a Connection Security Warning popup about the server's security certificate. I trust it anyway but it keeps popping up and I have to cancel.

Any help much appreciated.

Thanks

Re: Unable to send email from Amazon Fire

Ady-TalkTalk — Mon, 30 Sep 2024 13:33:20 GMT

Hi Bodiam66, what version of kindle fire is it? What os is it running and what mail app does it use?

Ady

Re: Unable to send email from Amazon Fire

Bodiam66 — Fri, 04 Oct 2024 09:40:47 GMT

Hi, thanks for the reply and sorry for the delay. I am helping Bodiam66 implement any help provided. Unfortunately we are several miles apart, hence the delay in my response.

It is an Amazon Fire 10, the o/s is Fire OS and the mail app is the native Mail app on the tablet. Tbh it might be an idea downloading another email app but I'm not sure which would be suitable.

Re: Unable to send email from Amazon Fire

Ady-TalkTalk — Wed, 16 Oct 2024 09:31:08 GMT

I'm not going to lie to you I know nothing about the Fire and the help online is pretty thin in terms of specifics. As long as the mailbox is accessible in webmail and you're using the correct email settings from the Email Settings help article then it should work.

Ady