topic Re: Talktalk emails not being received by sky in Email

Talktalk emails not being received by sky

Aud88# — Fri, 25 Oct 2024 16:34:19 GMT

Only in the last 3 days, our emails to friends with sky.com emails are not receiving them. We receive their emails to us. Everybody else receives our emails. It’s just sky. We have changed nothing on iPhone or iPad or main computer.

Re: Talktalk emails not being received by sky

Divsec — Fri, 25 Oct 2024 18:29:44 GMT

Hi @Aud88# it could be that sky have an issue?

Regardless your post has been escalated and you should hear on Monday when the team return to work.

Your second post has been moved aside so that one thread only is being dealt with.

I'm not an iPhone user but have they recently updated their operating system which I recall may have had some issues?

As a stop gap you could even create a new, non Talktalk email address which should get you back in touch with your friends.

Re: Talktalk emails not being received by sky

Aud88# — Fri, 25 Oct 2024 19:16:20 GMT

Thanks for advice.

Re: Talktalk emails not being received by sky

MarionW1 — Mon, 28 Oct 2024 15:57:43 GMT

I also have the same problem with emails not being received by family members who have Sky email accounts. Emails are being received by those with other email accounts.

Re: Talktalk emails not being received by sky

Gliwmaeden2 — Mon, 28 Oct 2024 17:39:34 GMT

@MarionW1, it's best if you return to the message board and start a new thread for yourself. Click on start a topic to get going.

That way this issue will gain more attention.

Re: Talktalk emails not being received by sky

Ady-TalkTalk — Tue, 29 Oct 2024 07:31:51 GMT

Hi all, networks have confirmed that Yahoo/Sky are deferring or blocking TalkTalk emails due to unexpected volume or customer complaints. Our network team have reported it to them, but customers of sky yahoo would be wise to report the issue to them so that they can adjust the filters to compensate.

Ady

Re: Talktalk emails not being received by sky

Eunice7 — Tue, 29 Oct 2024 08:43:54 GMT

I have the same problem and with @yahoo