topic Re: cannot send email from cape verde in Email

cannot send email from cape verde

Terrapin — Mon, 28 Oct 2024 15:21:00 GMT

help i keep getting error messages when sending emails from on of my accounts but not others.

tried to get in touch via live chat what a total feed of crap. over two hours the thing whirled round still no one, cannot phone you. i need to send emails when abroad as part of my work this has been going on for two days now.

(453 - 453 4.2.0 5RVEtxrdbFiJG Too Many Recipients (TT604) only one person on email

can send on @Onetel.net

Re: cannot send email from cape verde

Divsec — Mon, 28 Oct 2024 15:31:39 GMT

Hi @Terrapin I would set up an account with either Gmail or outlook to use for use worldwide.

Your post has been escalated and you should hear soon.

Re: cannot send email from cape verde

fr8ys — Mon, 28 Oct 2024 15:44:22 GMT

What devices are you trying to send from? Phone laptop?

How are you connecting to the network? WiFi or your phone network?

Some WiFi networks will not allow emails to be sent via their network.

I've had trouble myself sending emails when away from home but have found them in my outbox on my phone and managed to send from there. Not every time though.

Is your account a business account as this forum is for residential user and there is a separate division for business customers.

Also I don't think that chat now will work when abroad.

I'm not sure there is a solution that can be offered other than to try different networks, both WiFi and phone.

Or set up a Gmail or Hotmail or similar web account that will or should work worldwide for your use when outside the UK.

Re: cannot send email from cape verde

Ady-TalkTalk — Tue, 29 Oct 2024 07:26:36 GMT

Hi Terrapin, the affected email the one you registered on the community with? If not please send me a personal message with the affected email address. What email settings are you using?

Ady

Re: cannot send email from cape verde

Terrapin — Tue, 29 Oct 2024 12:15:37 GMT

sent two messages to you.

managed to sent 4 emails out from my account then. they stopped going again.

Re: cannot send email from cape verde

Ady-TalkTalk — Wed, 30 Oct 2024 07:39:40 GMT

The number of mails you can send is being restricted due to your location. Many countries present a high risk and as a result its necessary to limit or prevent sending from those locations.

Ady