topic Re: Emails not delivered to aol.com in Email

Emails not delivered to aol.com

Socks1 — Tue, 29 Oct 2024 22:43:09 GMT

For two years I have exchanged emails with an aol.com address in Germany. Last Friday delivery failed. I thought maybe a temporary outage but none reported and still no service in the four days since. Delivery successful to same recipient on their gmx.net account. Any ideas how to resolve?

Thanks!

Re: Emails not delivered to aol.com

Ady-TalkTalk — Wed, 30 Oct 2024 08:28:09 GMT

Hi Socks1, AOL.COM are blocking emails from TalkTalk at present. Our network team are aware but the team at AOL will have to lift the filter blocking or deferring our mail to resolve this quickly.

Ady

Re: Emails not delivered to aol.com

Socks1 — Wed, 30 Oct 2024 08:40:22 GMT

Thanks Ady, Any explanation as to why AOL.COM are blocking TalkTalk? Is there a timeline on resolution? Also, I haven't received a notification of any kind that my emails to AOL have been blocked - is this correct?

Re: Emails not delivered to aol.com

Ady-TalkTalk — Thu, 31 Oct 2024 07:59:19 GMT

I don't have any updates as yet. I know our team were going to contact AOL, but it's down to AOL to lift restrictions.

Ady