topic Re: Unable to send to AOL in Email

Unable to send to AOL

JennyB123 — Thu, 24 Oct 2024 15:48:06 GMT

For two days I have been able to receive emails from AOL, but every email I sent, despite showing in sent items is not received at the AOL recipient. At 2.30 today mails were able to be sent and received for half an hour and then it all stopped again !

Re: Unable to send to AOL

Ady-TalkTalk — Fri, 25 Oct 2024 08:23:49 GMT

Hi JennyB123, what mail client are you using and what settings?

Ady

Re: Unable to send to AOL

PeteJC — Tue, 29 Oct 2024 20:16:19 GMT

I have the same issue using Thunderbird and have checked that the SMPT setting are as laid out by TalkTalk.

I have no issues sending emails to my Gmail account or to a Hotmail account. Any email sent to an AOL account is recorded as sent in Thunderbird, but is not sent by TalkTalk to AOL

Re: Unable to send to AOL

Ady-TalkTalk — Wed, 30 Oct 2024 08:14:56 GMT

Hi PeteJC, can you send to the AOL addresses normally from another account like gmail or hotmail?

Ady

Re: Unable to send to AOL

PeteJC — Wed, 30 Oct 2024 09:15:25 GMT

Hi Ady - I can send normally from my Gmail account to an AOL address

Re: Unable to send to AOL

Ady-TalkTalk — Thu, 31 Oct 2024 08:02:15 GMT

I thought that would be the case. They've restricted mail from TalkTalk domains. The team are working to get the restrictions lifted.

Ady

Re: Unable to send to AOL

DoggyB — Thu, 31 Oct 2024 09:31:59 GMT

I am having the same problem - Tiscali won't send to AOL address but my Yahoo email address will send with no problem

Re: Unable to send to AOL

PeteJC — Thu, 31 Oct 2024 10:12:18 GMT

Hi Ady

Thanks so much for letting me know that the issue is with AOL - I hope they manage to resolve it quickly!

Peter

Re: Unable to send to AOL

Ady-TalkTalk — Mon, 04 Nov 2024 05:41:42 GMT

The problem we have is its down to Yahoo.

Ady