topic Re: Tiscali Email bouncing with msg about MX Host in Email

Tiscali Email bouncing with msg about MX Host

Peter432 — Fri, 08 Nov 2024 17:37:41 GMT

When some people send me an email to my tiscali address, they get the message 'The MX host does not match any MX allowed by the STS policy' What is causing this and can it be fixed? I'm receiving other emails fine.

Thanks!

Re: Tiscali Email bouncing with msg about MX Host

Idmcl — Sun, 10 Nov 2024 10:32:53 GMT

The MX host does not match any MX allowed by the STS policy. I am seeing same error from different providers to "tiscali.co.uk"

Re: Tiscali Email bouncing with msg about MX Host

KPHKTalk — Sun, 10 Nov 2024 17:41:32 GMT

My elderly father is having the same problem - any ideas?

Re: Tiscali Email bouncing with msg about MX Host

Ady-TalkTalk — Mon, 11 Nov 2024 08:59:29 GMT

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues.

Our team are working hard to get things back up and running, please check back here for updates.

Check the service status board for updates.

Ady

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