topic Re: Not receiving gmail emails into my tiscali email account in Email

Not receiving gmail emails into my tiscali email account

Willow10 — Fri, 08 Nov 2024 09:45:08 GMT

I am receiving other emails but none from gmail emails

Re: Not receiving gmail emails into my tiscali email account

Ady-TalkTalk — Fri, 08 Nov 2024 13:07:33 GMT

Hi Willow10, I've run a 7 day scan its not showing any blocked emails. I'll see if we know anything about issues with Gmail specifically.

Ady

Re: Not receiving gmail emails into my tiscali email account

Blue-eyedBoy — Fri, 08 Nov 2024 15:19:03 GMT

This is also happening to me: not receiving emails from @gmail.com addresses but no problems with receiving all other messages.

Has TalkTalk changed its settings perhaps?

Re: Not receiving gmail emails into my tiscali email account

whichard — Fri, 08 Nov 2024 15:30:44 GMT

I am experiencing the same problem. Have only succeeded in receiving a mail sent from my Tiscali webmail.

Re: Not receiving gmail emails into my tiscali email account

Shirley27 — Fri, 08 Nov 2024 15:44:04 GMT

Yes, I have had this problem and it is specific to gmail messages over the last 24 hours or so

Re: Not receiving gmail emails into my tiscali email account

alipat — Fri, 08 Nov 2024 15:49:33 GMT

I've just told my 100 year old mother I'm putting her in a home, as she cannot send emails to me. But I now see Talk Talk have a problem. She uses Gmail

Re: Not receiving gmail emails into my tiscali email account

FinnT — Sat, 09 Nov 2024 09:13:48 GMT

I am having the same problem. Seems to have started in the last few days.

Re: Not receiving gmail emails into my tiscali email account

1kirk — Sat, 09 Nov 2024 10:21:53 GMT

Same problem - all three of my tiscali email accounts are not receiving emails from gmail and I think hotmail too.

Started around the 7th November 24. Have reported it. Anyone got it fixed?

Re: Not receiving gmail emails into my tiscali email account

Shortncurly — Sat, 09 Nov 2024 11:41:16 GMT

Same here also my Tiscali email account is not receiving any mail from google or gmail accounts.

Re: Not receiving gmail emails into my tiscali email account

William333 — Sat, 09 Nov 2024 12:22:05 GMT

Same problem, not receiving emails to my tiscali account from gmail accounts although other emails from other sources do arrive!

Re: Not receiving gmail emails into my tiscali email account

Gliwmaeden2 — Sat, 09 Nov 2024 12:58:19 GMT

@William333, @Shortncurly, @whichard, @@1kirk, @FinnT, @Shirley27 & @Blue-eyedBoy, it will help gain Talktalk's attention and make them appreciate the size of the issue if you each start a thread each of your own!

Otherwise it looks to the automated workflow queue as though you are all simply helping one customer.

Staff will respond after the weekend.

Re: Not receiving gmail emails into my tiscali email account

FinnT — Sat, 09 Nov 2024 13:05:42 GMT

I’ll start my own thread as suggested

Re: Not receiving gmail emails into my tiscali email account

AlanDBurgess — Sat, 09 Nov 2024 22:14:28 GMT

It's happening to me too no e m ails from gmail accounts since Thursday.

Re: Not receiving gmail emails into my tiscali email account

Gliwmaeden2 — Sat, 09 Nov 2024 22:40:11 GMT

As above, @AlanDBurgess, please start your own thread.

Re: Not receiving gmail emails into my tiscali email account

davide100 — Sun, 10 Nov 2024 07:37:52 GMT

I’m having exactly the same issues that’s my gmail messages are not being received into my tiscali account. Mine started a few days ago as well. Please sort this TalkTalk and update us asap

Re: Not receiving gmail emails into my tiscali email account

Gliwmaeden2 — Sun, 10 Nov 2024 07:56:29 GMT

If you want to alert Talktalk directly on Sunday, use Chat after 9am, @davide100.

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

Otherwise, please return to the message board to post your own thread, as this helps to show Talktalk true numbers. You need to click on start a topic at the head of the message board.

"Me too" posting on another customer's thread simply contributes to the community conversation but doesn't add to statistics for impressing upon Talktalk the extent of the issue.

Re: Not receiving gmail emails into my tiscali email account

vpt123 — Sun, 10 Nov 2024 08:24:40 GMT

Likewise, and its not just Gmail, both my wife and I sent e-mails from our work accounts and they are not being received either

Re: Not receiving gmail emails into my tiscali email account

1kirk — Sun, 10 Nov 2024 10:34:44 GMT

If you have access to other email services, it would be worth sending an email to your Tiscali account as it might not be limited to Gmail.

I suspect Hotmail might not get through, but would be interesting to find out.

Have also started own thread on this issue.

Re: Not receiving gmail emails into my tiscali email account

Gliwmaeden2 — Sun, 10 Nov 2024 10:40:08 GMT

@vpt123, best to post your own topic. See above.

Re: Not receiving gmail emails into my tiscali email account

RB1234 — Sun, 10 Nov 2024 12:51:51 GMT

Can we have an update please?

There are enough customers having these selective non-receipts of emails for it to be a problem.

It shouldn't be too difficult to trace if you've got a Gmail, a Hotmail,and an outlook account to send emails from