topic Re: email not being received in Email

email not being received

RB1234 — Sun, 10 Nov 2024 12:43:21 GMT

I know of two emails, for sure, which talktalk has not received for me in the last 24 hours.

One account is outlook.com the other was from Hotmail.com.

Anyone else had selective problems with emails?

Re: email not being received

jbuchanangb — Sun, 10 Nov 2024 20:46:18 GMT

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.

Re: email not being received

Anonymous — Mon, 11 Nov 2024 09:31:28 GMT

Hi,

I'm sorry for the delay. This has been investigated and a fix was applied this morning. Please let me know if this is still not working for you?

Thanks

Michelle