topic Re: Server rejecting emails from various senders in Email

Server rejecting emails from various senders

Doric123 — Sat, 09 Nov 2024 13:16:06 GMT

Seem to be getting more and more feedback from people sending me emails that they just bounce back.

Even had bank write letter saying the emails they send me don't get through.

Tiscali email.

Could someone look at this as it's making life challenging when people think they have sent me something and I don't get it.

Thanks

Re: Server rejecting emails from various senders

pbrown48 — Sat, 09 Nov 2024 14:23:24 GMT

E-mails to me from outlook.com domain come back undeliverable for past day or two. This has happened before but usually reverts to normal service after a while.

Re: Server rejecting emails from various senders

Doric123 — Sat, 09 Nov 2024 14:43:38 GMT

Hi, thanks for this. I've had a few intermittent issues like this in the past but like you mention, over the last 2 days a few people, who were previously sending to me ok, now saying they can't. Think it would be outlook servers so might tie up.

Re: Server rejecting emails from various senders

Ady-TalkTalk — Mon, 11 Nov 2024 09:04:43 GMT

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues.

Our team are working hard to get things back up and running, please check back here for updates.

Check the service status board for updates.

Ady

Re: Server rejecting emails from various senders

Ady-TalkTalk — Mon, 11 Nov 2024 09:23:26 GMT

I've just been notified this issue should be resolved now.

Ady