topic Re: Gmail messages are not appearing in the TalkTalk email accounts they are addressed to in Email

Gmail messages are not appearing in the TalkTalk email accounts they are addressed to

Misty37 — Sat, 09 Nov 2024 15:42:03 GMT

Emails from GMail email Accounts to TalkTalk email accounts are not appearing in the Talk Talk accounts and there is no message to say that the email could not be processed.

Re: Gmail messages are not appearing in the TalkTalk email accounts they are addressed to

Ady-TalkTalk — Mon, 11 Nov 2024 09:04:57 GMT

Hi all, We’re aware that some of our customers are having problems with their Tiscali email service. Tiscali customers are currently unable to receive emails from Gmail. Senders from Gmail are reporting getting the error message 'The MX host does not match any MX allowed by the STS policy'.

This issue only seems to be impacting email clients (outlook for example), customers using our webmail service aren’t reporting issues.

Our team are working hard to get things back up and running, please check back here for updates.

Check the service status board for updates.

Ady

Re: Gmail messages are not appearing in the TalkTalk email accounts they are addressed to

Ady-TalkTalk — Mon, 11 Nov 2024 09:22:59 GMT

I've just been notified this issue should be resolved now.

Ady