topic Re: Tiscali not receiving from various sources in Email

Tiscali not receiving from various sources

Norton21 — Sun, 10 Nov 2024 15:17:23 GMT

Like lots of others, emails from Gmail haven't been coming through since Thursday; nor from Hotmail and some business accounts. Really not good enough!

Re: Tiscali not receiving from various sources

jbuchanangb — Sun, 10 Nov 2024 20:43:12 GMT

There is a very specific fault in the interface between tiscali.co.uk and the rest of the email world, which means emails originating from Microsoft or Google based email services is not getting through to addresses on tiscali.co.uk. There are now upwards of two dozen individual user reports here in the community, and I spent an hour using online chat on Saturday morning to report the fault to Talktalk. We can only hope that when one of the Talktalk staff arrives on the Community on Monday morning, someone will start getting it fixed.

Re: Tiscali not receiving from various sources

Norton21 — Sun, 10 Nov 2024 22:09:57 GMT

Thanks Philosopher - fingers crossed for a bright new tomorrow 🙂

Re: Tiscali not receiving from various sources

Anonymous — Mon, 11 Nov 2024 09:35:35 GMT

Morning @Norton21

We've identified the issue and the team believe that this is now resolved. Would you mind retesting for me please?

Thanks

Michelle

Re: Tiscali not receiving from various sources

Norton21 — Mon, 11 Nov 2024 22:48:41 GMT

Hmmm, my reply this morning doesn't appear here (ah well) but the problem seems resolved - thanks.

For info, the test email I sent at 10:19 arrived at 21:19 and the one I sent at 17:24 arrived at 21:01. Guess there's a bit of backlog to sort out 🙂

Re: Tiscali not receiving from various sources

Ady-TalkTalk — Tue, 12 Nov 2024 09:26:43 GMT

Thanks for posting back to let us know its sorted.

Ady