topic Re: Not receiving gmail or outlook emails into my Tiscali Email Account in Email

Not receiving gmail or outlook emails into my Tiscali Email Account

davide100 — Mon, 11 Nov 2024 09:05:29 GMT

I am not receiving any emails into my Tiscali account from any gmail or Hotmail or outlook accounts for the last 5-6 days even though these are showing as sent. Please sort this out and please contact me to discuss what the issue is and what you are doing to resolve this. Please check the community pages their are many people experiencing the same issue

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

Anonymous — Mon, 11 Nov 2024 09:45:01 GMT

Good morning,

I'm sorry for the delay. The issue has been identified this morning and the team have applied a fix. Please let us know if there is no change this morning.

Thanks

Michelle

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

muzpen — Mon, 11 Nov 2024 09:50:48 GMT

I am not reciving some emails for the past two days.

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

davefromandover — Mon, 11 Nov 2024 10:46:56 GMT

Ditto

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

Anonymous — Mon, 11 Nov 2024 10:53:16 GMT

Morning,

Our Email Team have advised that although this should be resolved it may take a few hours for the emails to filter through. I'll check back in with you in a few hours to see how you're getting on.

Thanks

Michelle

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

Anonymous — Mon, 11 Nov 2024 13:06:53 GMT

Good afternoon,

Have the emails started to come through?

Thanks

Michelle

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

Gilly701 — Mon, 11 Nov 2024 13:27:25 GMT

I have still not had any e mails from g mail or hot mail even with a recent test one

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

Anonymous — Mon, 11 Nov 2024 13:29:42 GMT

Hi Gilly,

My colleague has re-escalated this now and I will keep you updated. Apologies.

Michelle

Re: Not receiving gmail or outlook emails into my Tiscali Email Account

Anonymous — Tue, 12 Nov 2024 08:17:31 GMT

Good morning,

Have you seen any emails coming through since yesterday afternoon please?

Thanks

Michelle