topic Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please c... in Email

The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please correct

19sue65 — Fri, 22 Nov 2024 09:51:17 GMT

I get this on my computer and phone I'm not very technical and have no clue I've messed about with the email accounts I have and probably made it worse

Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please c...

Ady-TalkTalk — Fri, 22 Nov 2024 10:51:44 GMT

Hi 19sue65, you need to run antivirus and malware scans on all your devices. Once that's done you need to reset the password for your email address. Once that's done if you still get the error let me know and I'll get your mailbox reset.

Ady

Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please corr

19sue65 — Fri, 22 Nov 2024 11:50:44 GMT

I've managed to do thst and it still shows error I've messed about and changed things that much I don't know where I am with it

Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please c...

Ady-TalkTalk — Fri, 22 Nov 2024 14:19:06 GMT

The only thing I need you to do is go to TalkTalk Webmail and test that way you don't need to change anything.

Ady

Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please c...

19sue65 — Sat, 23 Nov 2024 09:01:23 GMT

Hi ady still struggling I changed password but when I get to my emsils it say The provided login data to access e-mail server mail.talktalk.net seems to be wrong. Please correct them.

Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please c...

Gliwmaeden2 — Sat, 23 Nov 2024 09:44:48 GMT

Staff are not back till after the weekend, @19sue65.

I'll flag it for further attention.

Re: The provided login data to access e-mail server imap.talktalk.net seems to be wrong. Please c...

Ady-TalkTalk — Mon, 25 Nov 2024 08:00:04 GMT

And you're getting that message when you login to webmail?

Ady