topic Email on mobile in Email

Email on mobile

StephWoodward — Sat, 23 Nov 2024 13:32:36 GMT

My Samsung Galaxy A55 was able to access Webmail until yesterday. I haven't been able to get Samsung or TalkTalk email apps working at all. Now I can't get emails at all on my mobile.

Re: Email on mobile

Ady-TalkTalk — Mon, 25 Nov 2024 08:11:21 GMT

Hi StephWoodward, is this mail address you used to register on the community? Have you tried resetting the password?

Ady

Re: Email on mobile

StephWoodward — Mon, 25 Nov 2024 15:35:00 GMT

Changed the password, followed all the steps to manually enter the POP & SMTP servers. Pretty much tried everything. Email still working on the old samsung just fine!!

Re: Email on mobile

drillsmag1 — Mon, 25 Nov 2024 17:53:45 GMT

I have got exactly the same issue on my iPhone even using the new app - this is clearly an issue with TalkTalk

Re: Email on mobile

Ady-TalkTalk — Tue, 26 Nov 2024 11:53:54 GMT

Hi StephWoodward, did you check the email settings against those in our Email Settings Help Article?

Ady