topic Re: incoming emails in Email

incoming emails

topper — Fri, 22 Nov 2024 15:53:20 GMT

this week my incoming emails on both my oppo phone and laptop are going to the end of the emails rather than me seeing new emails, I only discovwred where the incoming emails were y chance...any suggestions to revert to normal

Re: incoming emails

CherryPicker9999 — Fri, 22 Nov 2024 17:23:21 GMT

Try clicking on the date header. You may be sorting oldest-newest.

Re: incoming emails

topper — Fri, 22 Nov 2024 17:44:12 GMT

Thanks but it's not that..strangely once I have opened and read a new mail it jumps to the newest emails where it should have been before reading. The fact this is happening on both my mobile and laptop suggests to me it's a talktalk issue?..puzzling.

Re: incoming emails

Ady-TalkTalk — Mon, 25 Nov 2024 07:48:21 GMT

Hi topper, does the same happen in webmail?

Ady

Re: incoming emails

topper — Mon, 25 Nov 2024 08:57:19 GMT

Yes same thing on webmail

Re: incoming emails

Ady-TalkTalk — Mon, 25 Nov 2024 10:00:57 GMT

Hi topper, could you do one more thing for me. Please copy the contents of your mail filter that's active in webmail and then delete the filter from webmail and test again. The filter is massive and could potentially be causing a problem.

Ady

Re: incoming emails

topper — Mon, 25 Nov 2024 13:54:10 GMT

crikey...I wish I knew how to do that!

Re: incoming emails

Ady-TalkTalk — Wed, 27 Nov 2024 08:28:34 GMT

Is it the copying you don't understand? You've been prolific setting up filtering so I'm guessing you know how to do that.

Ady