topic Re: Disconnecting outdated mailbox accounts in Email

Disconnecting outdated mailbox accounts

TAYP21 — Tue, 03 Dec 2024 09:23:45 GMT

Had an email supposedly from TalkTalk admin saying they were disconnecting my outdated mailbox accounts. Had to click a link to confirm email is still active which took me to a Dropbox account set-up page. Is this genuine ? Do I need a Dropbox account to continue using TalkTalk webmail?

Re: Disconnecting outdated mailbox accounts

Ady-TalkTalk — Wed, 04 Dec 2024 08:44:53 GMT

Hi TAYP21, if you hover over the sender email address you'll see its not from TalkTalk its a phishing scam. Mark it as such and or delete it.

Ady

Re: Disconnecting outdated mailbox accounts

AlfredNewman — Wed, 04 Dec 2024 18:52:00 GMT

I am receiving 10 messages a day asking me to verify my email account even though talk talk are no longer my email provider. I delete them as they come in but they won't give up.

Re: Disconnecting outdated mailbox accounts

Ady-TalkTalk — Thu, 05 Dec 2024 11:14:17 GMT

Hi AlfredNewman, please start a new topic of your own so that we can track the numbers of affected customers.

Ady

Re: Disconnecting outdated mailbox accounts

Keith!! — Fri, 06 Dec 2024 08:49:16 GMT

I have also received at least 4 emails saying the same…..v suspicious.sent a photo to TT phishing over a week ago and heard nothing.Tried to phone….couldn’t get past the questions…tried chat….BOT useless….

is it phishing….? Looks like it to me.

Re: Disconnecting outdated mailbox accounts

TAYP21 — Fri, 06 Dec 2024 09:40:00 GMT

Thanks for confirming this.

Re: Disconnecting outdated mailbox accounts

Ady-TalkTalk — Fri, 06 Dec 2024 11:10:06 GMT

Hi Keith!!, please start a new topic to help us keep track of the number of affected customers.

Ady