topic Re: ? Scam email from Talktalk in Email

? Scam email from Talktalk

Rusty_2 — Sun, 15 Dec 2024 12:35:34 GMT

I had an email from Talktalk (supposedly) to my talktalk,net email address- asking me to verify and open my email account- I didn't look too closely and followed the instructions and then today people have been contacting me sy they have had a scam email from my email address asking for money. I have changed my email password and it is not the talktalk address which I log on to talktalk with -I use a gmail account for that. I have reported this email but now my talktalk email address does not seem to be working.

Can anyone help please??

FURTHER HELP!

Help -not received any email since yesterday afternoon on my laptop, my phone or on webmail, Managed to send from webmail to both my addresses but nothing else. Thanks

Re: ? Scam email from Talktalk

Geo97 — Sat, 14 Dec 2024 14:54:18 GMT

Im in exactly same situation clicked on email and now no access

Re: ? Scam email from Talktalk

Rusty_2 — Sat, 14 Dec 2024 14:58:10 GMT

Some emails are getting through but very few. Hope we get it sorted soon. Had you had an email from TalkTalk asking you to verify your email???

Re: ? Scam email from Talktalk

Rusty_2 — Sun, 15 Dec 2024 12:37:02 GMT

It appeared to be from TalkTalk. Now I have no emails see above-have edited yesterday's post

Thanks

Re: ? Scam email from Talktalk

Gliwmaeden2 — Sun, 15 Dec 2024 14:16:31 GMT

@Rusty_2, only follow up on this thread. Your duplicate has been removed.

Staff have a lot to do when they come back after the weekend.

They are on here Monday to Friday during the day.

Re: ? Scam email from Talktalk

Rusty_2 — Sun, 15 Dec 2024 14:34:52 GMT

Thank you Gliwmeden2

I was just thinking no-one was taking any notice, I got nowhere with Chat & no-one had helped yesterday

I will await some further help

rusty2

Re: ? Scam email from Talktalk

Ady-TalkTalk — Mon, 16 Dec 2024 11:13:21 GMT

Hi Rusty_2, please send me a personal message with your affected talktalk email address and I'll take a look for you.

Ady

Re: ? Scam email from Talktalk

Rusty_2 — Mon, 16 Dec 2024 11:26:06 GMT

Hi Ady I replied to this message on my phone but unsure if that is a private message to you- I can't see it on this Community page so hope you've got it

Thanks

rusty2

Re: ? Scam email from Talktalk

Gliwmaeden2 — Mon, 16 Dec 2024 11:53:05 GMT

To send a private message, you just need to click on Ady's name / image and it takes you to where you can send a PM, so not a text or email, @Rusty_2.

If you did that, he will pick it up from his profile inbox.