topic Re: Lineone Email Accounts in Email

Lineone Email Accounts

Meadow65 — Sat, 14 Dec 2024 13:16:16 GMT

Since Monday our Lineone email account have stopped working in Outlook and Apple Mail . Tried deleting and reinstalling without any luck. Any ideas

Re: Lineone Email Accounts

Ady-TalkTalk — Tue, 17 Dec 2024 08:55:24 GMT

Hi Meadow65, do you have a current active paid for TalkTalk account? It sounds like your mailbox has been limited to webmail only and typically that happens when an email address isn't linked to an active account.

Ady

Re: Lineone Email Accounts

Meadow65 — Tue, 17 Dec 2024 11:01:17 GMT

Yes. I have paid 2 x £50 pa.

Re: Lineone Email Accounts

Meadow65 — Tue, 17 Dec 2024 11:02:00 GMT

It was working fine until last Monday.

Re: Lineone Email Accounts

Ady-TalkTalk — Tue, 17 Dec 2024 11:14:57 GMT

Great stuff, in that case you should now have a working mailbox again. Please let me know if there's anything else I can do to help.

Ady

Re: Lineone Email Accounts

Meadow65 — Tue, 17 Dec 2024 13:42:36 GMT

Thanks. One account working. I have other email address with different account that’s still not working.

Re: Lineone Email Accounts

Ady-TalkTalk — Wed, 18 Dec 2024 11:07:35 GMT

They should both be working if not please let me know.

Ady

Re: Lineone Email Accounts

Meadow65 — Wed, 18 Dec 2024 11:30:33 GMT

The second email on a different phone is still not working. It is a different account number. I have tried reinstalling and getting error “no password provided for Lineone “

Re: Lineone Email Accounts

Ady-TalkTalk — Wed, 18 Dec 2024 11:40:26 GMT

If its on a different account number your payment won't have any affect on that mailbox. You'll have to send me a personal message with the affected email address and account number requesting that I link it to your paid account and if I can I will link it for you.

Ady