topic Phishing Emails Not Forwarding to gov.co.uk in Email

Phishing Emails Not Forwarding to gov.co.uk

ThamePete — Wed, 18 Dec 2024 11:06:19 GMT

I regularly forward the many phishing emails I receive to report@phishing.gov.uk, and to phishing@talktalk.co.uk if applicable, which recently is frequently the case. Those I forward to .gov.uk fail because "An error occurred inside the server which prevented it from fulfilling the request." which is not that informative. Test emails to the address work fine, so I can only assume that it is an issue with the phishing message. What can I do?

Re: Phishing Emails Not Forwarding to gov.co.uk

Billx — Wed, 18 Dec 2024 11:45:01 GMT

I've had a similar case.

This worked for me.

1. Save the phishing email as a file first.

2. Compose a new email to report@phishing.gov.uk

3. Attach the email file to the new email

4. Send

(So, this is in place of forwarding.)

(delete the email from files)

Bill

Re: Phishing Emails Not Forwarding to gov.co.uk

Ady-TalkTalk — Wed, 18 Dec 2024 13:55:02 GMT

Hi ThamePete, follow the Phishing Emails help article.

Ady

Re: Phishing Emails Not Forwarding to gov.co.uk

ThamePete — Wed, 18 Dec 2024 17:01:41 GMT

Thanks Ady. My problem was with report@phishing.gov.uk, not with Talk Talk. I did have the same problem before with phishing@talktalk.co.uk, but was advised about the save-as-a file and send as attachment. The .gov.uk advice is still to just forward the file, rather than save as file. My concern is more with what has changed. Forwarding to both addresses used to work. What has changed?

Re: Phishing Emails Not Forwarding to gov.co.uk

ThamePete — Wed, 18 Dec 2024 17:05:43 GMT

Billx. Thank you. This is contrary to the .gov.uk site advice which is still to just forward the emails. However, I am sure that the geeks at the NCSC can work with that! I hope so. I am still curious as to what has changed, and how phishers and scammers can prevent their messages being forwarded, if that is what has happened.