topic Tiscali email suddenly not being received by recipient in Email

Tiscali email suddenly not being received by recipient

PandoraS15 — Thu, 02 Jan 2025 20:01:46 GMT

I sent an email two weeks ago to a recipient who I email at least monthly and I have had the email bounced back which was undeliverable. I can email the person from other email account but not Tiscali It isn't going into their spam folder. can send emails to other people and they receive them ok. Any ideas?

Re: Tiscali email suddenly not being received by recipient

Gliwmaeden2 — Sat, 04 Jan 2025 17:51:47 GMT

Staff will respond after the weekend, @PandoraS15.

I'll remove the duplicate post. Please just follow up on this one.

Add the details about your incoming emails not being received or going to spam, as it's possibly part of the same issue.

Best kept in one thread.

Re: Tiscali email suddenly not being received by recipient

PandoraS15 — Sat, 04 Jan 2025 18:20:56 GMT

Thank you for your help. I've changed my password and checked email rules when I spoke to talk talk today but they said there is nothing else they can do, there isn't a problem with my account. and 'talk talk are doing everything they can to protect spam, phishing etc.' It seems inconsistent that some emails reaching Gmail accounts and others not some go into inbox and others into junk, some go into their junk, Outlook no emails being received, Sky emails go into junk, (is that Yahoo?)A Hotmail email was received. So far today I've only received one phishing email, I have been reporting as many as I can and blocking senders and reporting spam.

My iCloud account is now receiving junk, which normally goes through to my inbox ok.

Re: Tiscali email suddenly not being received by recipient

Ady-TalkTalk — Tue, 07 Jan 2025 14:06:14 GMT

Hi PandoraS15, are you able to send me the full error message in a personal message? If you can please do.

Ady

Re: Tiscali email suddenly not being received by recipient

PandoraS15 — Fri, 10 Jan 2025 14:08:37 GMT

I've tried to send you the error messages in a private message as you requested but it won't let me send. It comes up with and error as below. I don't know what that is or how to correct it. I copied and pasted the errors from the emails.

Hope you can help as I'm still unable to send certain emails and have an increased amount of spam and phishing emails.

Thank you

Correct the highlighted errors and try again.

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