topic Re: Emails not being received by Yahoo (again) in Email

Emails not being received by Yahoo (again)

DoggyB — Mon, 30 Dec 2024 13:20:04 GMT

Once again @Tiscali emails are not being received by @Yahoo accounts and, yet again, there is no indication to say that they have not been received. They just appear to have been sent but are not received. Exactly the same as when it happened in October/November. Please help.

Re: Emails not being received by Yahoo (again)

kdp999 — Mon, 30 Dec 2024 14:39:44 GMT

Same here set an email from lineone to tiscali and sky, sky one (which is yahoo), did not get there, tiscali did !

Re: Emails not being received by Yahoo (again)

GolfinMCMBE — Mon, 30 Dec 2024 18:24:23 GMT

Same here - certain emails will come through, some automatically end up in Junk but rarely anything finds it way to my @Tiscali inbox....

Any chance that someone can shed some light on who to contact regarding this mess?

Re: Emails not being received by Yahoo (again)

Gliwmaeden2 — Mon, 30 Dec 2024 18:47:14 GMT

Staff will respond after the New Year holiday, @DoggyB.

@GolfinMCMBE and @kdp999, please follow up on your own topic.

It makes more impact on Talktalk's appreciation of an issue if you start your own thread. Staff only respond to the original poster.

Re: Emails not being received by Yahoo (again)

GolfinMCMBE — Mon, 30 Dec 2024 18:57:09 GMT

So update...

I have managed to work this out > maybe this will help others in the meantime while talk talk staff enjoy their respective festivities!

This was due to Mailbox rules having been setup that have appeared without my input or knowledge -maybe a hack? maybe an issue elsewhere in the talk talk / tiscali matrix... in any case I am now receiving all mail as I should but it was being forwarded to another tiscali inbox that has nothing to do with my account!

For reference to view mailbox rules from webmail > Settings (cog wheel icon upper right side of search bar area) > All Settings > Mail > Rules - check and delete anything that you are not familiar with (as a suggestion > its your choice remember!)

As a precaution I will also be changing my password in case there has been a hack. Hope this helps others in the meantime.

Re: Emails not being received by Yahoo (again)

Ady-TalkTalk — Fri, 03 Jan 2025 08:15:06 GMT

Hi DoggyB, please send me a personal message including the sending and receiving addresses and I'll add your details to the incident.

Ady

Re: Emails not being received by Yahoo (again)

DoggyB — Fri, 03 Jan 2025 11:47:43 GMT

Hi Ady

Messages were not arriving at any @yahoo email addresses I was trying to send to. Fortunately I have a yahoo email address as well so I was able to contact those people if necessary. Very annoying at the time but it seems to be OK now - many thanks for your help on this matter (which was the exact recurrence of the Oct/Nov same issue).

Re: Emails not being received by Yahoo (again)

DoggyB — Sat, 04 Jan 2025 11:37:57 GMT

Dear Ady

Looks like I spoke to soon yesterday. Managed to get a few emails off to @yahoo addresses on 2 January but by 3 January afternoon at 1500 hrs the problem returned and it's not working today either. This is an extremely annoying and disrupting problem. Do we have any idea why Yahoo are being so annoying?

Re: Emails not being received by Yahoo (again)

DoggyB — Sat, 04 Jan 2025 13:35:43 GMT

This is a copy of the email I received from MailerDaemon on 31 Dec regarding the original priblem (just in case it's any help to you for sorting out the problem). Many thanks in advance:

This is the mail system at host mx-out.tt.xion.oxcs.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                  The mail system

<XXXXXX@yahoo.co.uk>: host mx-eu.mail.am0.yahoodns.net[188.125.72.74]
   said: 421 4.7.0 [TSS04] Messages from 153.92.124.240 temporarily deferred
   due to unexpected volume or user complaints - 4.16.55.1; see
   https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command)

<XXXXXXX@yahoo.co.uk>: host mx-eu.mail.am0.yahoodns.net[188.125.72.74] said:
   421 4.7.0 [TSS04] Messages from 153.92.124.240 temporarily deferred due to
   unexpected volume or user complaints - 4.16.55.1; see
   https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command)
Reporting-MTA: dns; mx-out.tt.xion.oxcs.net
X-Postfix-Queue-ID: D0091A888BA
X-Postfix-Sender: rfc822; XXXXXX@tiscali.co.uk
Arrival-Date: Thu, 26 Dec 2024 14:07:25 +0000 (UTC)

Final-Recipient: rfc822; XXXXXXXX@yahoo.co.uk
Original-Recipient: rfc822; XXXXX. @yahoo.co.uk
Action: failed
Status: 4.7.0
Remote-MTA: dns; mx-eu.mail.am0.yahoodns.net
Diagnostic-Code: smtp; 421 4.7.0 [TSS04] Messages from 153.92.124.240
   temporarily deferred due to unexpected volume or user complaints -
   4.16.55.1; see https://postmaster.yahooinc.com/error-codes

Final-Recipient: rfc822; XXXXX @yahoo.co.uk
Original-Recipient: rfc822;XXXXXXX@yahoo.co.uk
Action: failed
Status: 4.7.0
Remote-MTA: dns; mx-eu.mail.am0.yahoodns.net
Diagnostic-Code: smtp; 421 4.7.0 [TSS04] Messages from 153.92.124.240
   temporarily deferred due to unexpected volume or user complaints -
   4.16.55.1; see https://postmaster.yahooinc.com/error-codes

Re: Emails not being received by Yahoo (again)

Gliwmaeden2 — Sat, 04 Jan 2025 13:41:15 GMT

@DoggyB, I've edited out the real email addresses that you included in your post.

Please never post personal information, whether your own or other people's, in the public thread.

Affected addresses can be listed in Private Notes [lower down from the Personal Information area of your profile] or, when staff reply, they ask you to send them through by Private Message (so you click on the staff member's avatar and it takes you through to where you can send a PM).

If saving in Private Notes, remember to SAVE CHANGES.

Staff will respond after the weekend.

Re: Emails not being received by Yahoo (again)

DoggyB — Mon, 06 Jan 2025 17:52:25 GMT

Hello Gliwmaeden2

Thank you for the tips re posting emails here. Just to let you know that there is no news from staff about emails not being received at Yahoo addresses. This is such a frustrating problem and the exact same one as we had in November. Do you have any advice or is there anyone you can chase up about it please. It's driving us mad here!!!

Many thanks

DoggyB

Re: Emails not being received by Yahoo (again)

Gliwmaeden2 — Mon, 06 Jan 2025 21:34:19 GMT

I think Ady-TalkTalk was gathering evidence previously, and may not have picked this up again after you thought it was resolved.

I'll re-escalate the thread from when you posted further at the weekend, so that staff are aware there's still a problem.

Re: Emails not being received by Yahoo (again)

Ady-TalkTalk — Wed, 08 Jan 2025 12:14:27 GMT

Hi DoggyB, if you're still having problems. Please send me a personal message with as much information as possible.

Ady

Re: Emails not being received by Yahoo (again)

DoggyB — Wed, 08 Jan 2025 19:31:32 GMT

Dear Ady

Yes, I am still having problems with sending to Yahoo addresses from my @Tiscali account. It would appear that the email has been sent in the usual way (through Mail on my Mac) but the ones to Yahoo addresses are never arriving (for the last week or so). There is no notification to inform that they have not arrived. This is exactly the same problem as TalkTalk had late 2024 (Oct/Nov), which took a week or so to sort out, when, apparently, Yahoo was blacklisting the Tiscali emails. It really would be great if you could find a solution please - your help is much appreciated. Many thanks.

Re: Emails not being received by Yahoo (again)

DoggyB — Thu, 09 Jan 2025 12:02:07 GMT

Dear Ady

Not sure who has sorted this out today but, at last, it seems to be working and an email sent this morning has actually been accepted by Yahoo. Please than whoever is the miracle worker on my behalf. Best wishes. DoggyB

Re: Emails not being received by Yahoo (again)

Ady-TalkTalk — Fri, 10 Jan 2025 12:26:23 GMT

Excellent, thanks for letting us know its sorted.

Ady

Re: Emails not being received by Yahoo (again)

costumewifie — Fri, 24 Jan 2025 16:14:14 GMT

But is NOT sorted! It is happening again this week. When is this problem going to be fixed permanently? 24thJan2025

Re: Emails not being received by Yahoo (again)

Ady-TalkTalk — Mon, 27 Jan 2025 10:49:17 GMT

Hi costumewifie, please start your own topic so that we can track those affected.

Ady