topic Re: Create and delete email address in Email

Create and delete email address

Yomosso — Sat, 11 Jan 2025 13:45:34 GMT

When will the facility be available to add and delete email address in myaccount? The facility has not been available for several months now despite being advised a new service will be available soon back in December 24.

Re: Create and delete email address

Gliwmaeden2 — Sat, 11 Jan 2025 14:11:27 GMT

We really don't know, @Yomosso.

Staff can help in some circumstances by applying things manually. If there's anything you need doing, please follow up on here and they'll confirm during the week if they can help.

Don't put any important personal information in this thread though - complete your community forum profile details by going via your avatar; settings etc. Add your Talktalk phone number or account number in Personal Information.

Further down, in Private Notes, add email details etc. SAVE CHANGES.

Re: Create and delete email address

Ady-TalkTalk — Mon, 13 Jan 2025 12:14:05 GMT

Hi Yomosso, we've never been told when the create and delete funtions would be returning. We still have no guidance to offer on this I'm afraid.

Ady

Re: Create and delete email address

Billx — Mon, 13 Jan 2025 13:30:38 GMT

The following is from the TalkTalk Page: https://service.talktalk.co.uk/manage-email

---
My details & passwords
TalkTalk Mailbox
Add and remove existing or new mailboxes to your list and update passwords.

Please Note - we have temporarily removed the create/delete mailbox functionality as we are performing some backend maintenance work on our email platform. Apologies for any inconvenience this may cause.

Your mail boxes

You can manage up to 5

abcdefg@tiscali.co.uk
hijklmn@talktalk.net
---
Apparently, the temporary note above, has been on this page for approximately 2 years.

I would have thought, backend maintenance work, would not take that long.

Just an observation.

Bill