topic I can not receive email since 4th January 2025. But I can send email. in Email

I can not receive email since 4th January 2025. But I can send email.

Nabell — Thu, 16 Jan 2025 10:22:46 GMT

I can not receive email since 4th January 2025. But I can send email.

can you help please?

Re: I can not receive email since 4th January 2025. But I can send email.

Nabell — Thu, 16 Jan 2025 10:49:34 GMT

Mail quota is 10% usued(394message in mail box).

Other than receiving email, I can use my computer same as before.

Re: I can not receive email since 4th January 2025. But I can send email.

Ady-TalkTalk — Thu, 16 Jan 2025 11:26:21 GMT

Hi Nabell, it looks like your email has been hacked. I've turned of the mail filter that was sending your emails elsewhere. Please reset your mailbox password using a password you've never used for it before. Once that's done you should have normal service within an hour or so.

Ady