topic Re: cannot create a distribution list in Email

cannot create a distribution list

billinek1 — Mon, 20 Jan 2025 16:44:00 GMT

HI there i cannot create a distribution list as there is no such heading on the drop down list that the three dots at top of email give you

Re: cannot create a distribution list

Divsec — Tue, 21 Jan 2025 08:27:55 GMT

Hi @billinek1 after 20 minutes trying I have to agree. I've followed the hazy instructions here https://community.talktalk.co.uk/t5/Articles/Using-TalkTalk-Webmail/ta-p/2204440

without any success.

Your post has been escalated and you should hear soon

Re: cannot create a distribution list

Ady-TalkTalk — Wed, 22 Jan 2025 11:53:37 GMT

Hi billinek1, I don't think we've had creating a distribution list available for quite a while. We logged a ticket for it a long time ago and never heard anything back. I doubt we'll be getting it back.

Ady

Re: cannot create a distribution list

Divsec — Wed, 22 Jan 2025 11:59:23 GMT

Hi @Ady-TalkTalk thanks for getting back to Billinek1, is it possible to have the guidance on how to make distribution lists removed from the email advice page?

Thanks again.

Divsec.

Re: cannot create a distribution list

Ady-TalkTalk — Wed, 22 Jan 2025 12:16:58 GMT

Hi Divsec, I shall endeavour to do so, but I have no control over the help articles team.

Ady

Re: cannot create a distribution list

billinek1 — Thu, 23 Jan 2025 17:03:54 GMT

Thanks folks. Does this mean that to send an email to twenty people I have no choice but to put in 20 separate addresses ?

Re: cannot create a distribution list

Divsec — Thu, 23 Jan 2025 17:20:29 GMT

Hi @billinek1 I don't think so. I've just added my TT email account to my Gmail app and am about to try creating a distribution list.

Might be worth you giving it a try. Drop me a line when you get stuck, the very small difficulty is hard to explain.