topic Re: Can’t get email on IOS in Email

Can’t get email on IOS

Lynford — Tue, 21 Jan 2025 22:39:22 GMT

I wonder if anyone could help please ? I pay for the email service after changing internet provider, however I forgot to pay and when it ran out last Thursday my access via IOS stopped which is fair enough. I remembered and paid on Saturday but since then I can’t get access on my iPhone or iPad, it’s telling me username or password is wrong, which they aren’t. Talktalk chat function has been pretty hopeless.
Any help gratefully received.

Re: Can’t get email on IOS

Ady-TalkTalk — Wed, 22 Jan 2025 14:07:37 GMT

Hi Lynford, your mailbox has been limited as part of an incident. We're aware of the problem but it's not fixable in bulk. I've requested that your mailbox be unlimited.

Ady

Re: Can’t get email on IOS

Lynford — Thu, 23 Jan 2025 08:17:41 GMT

Thanks Ady, any idea on a timeframe please ?

Re: Can’t get email on IOS

Ady-TalkTalk — Thu, 23 Jan 2025 08:24:08 GMT

Yeah it was fixed yesterday afternoon.

Ady