topic Re: Emails not sending in Email

Emails not sending

mdp1234 — Tue, 28 Jan 2025 08:52:30 GMT

Hi,

I can receive emails but am unable to send them and keep getting same error message about the server. It happened last Friday and seemed to resolve in the end but the same thing is happening again. I have tried multiple devices, browsers etc to no avail! Please can someone at talktalk fix this!!

Re: Emails not sending

HilaryH2 — Tue, 28 Jan 2025 10:09:37 GMT

Same here.....same issue as last week.

TALK TALK please fix or you will be losing VERY loyal clients who have been with you for years.

Re: Emails not sending

Ady-TalkTalk — Tue, 28 Jan 2025 14:27:01 GMT

Hi mdp1234, I've reraised the incident I closed yesterday. Hopefully, it will be fixed soon.

Ady

Re: Emails not sending

mdp1234 — Tue, 28 Jan 2025 19:09:25 GMT

Dear Ady,

It is still not possible to send emails and I need to reply to some urgent emails. The service update does not state that there are any problems with emails when there clearly are - this should be adjusted! Please can someone sort this email issue out asap.

Thank you!

Re: Emails not sending

Ady-TalkTalk — Wed, 29 Jan 2025 11:37:13 GMT

Hi mdp1234, I have been chasing the incident today. I've had no updates yet.

Ady