topic Re: Hacked Onetel email account and sending emails is now blocked in Email

Hacked Onetel email account and sending emails is now blocked

247cookie — Sun, 26 Jan 2025 17:39:49 GMT

I have had my Onetel email account hacked a few days ago and all of my social media apps have been taken over along with my Microsoft account.

Please can someone help me and look at my account? I have now been blocked from sending emails - probably as a security feature. How can I get back full control?

Re: Hacked Onetel email account and sending emails is now blocked

247cookie — Mon, 27 Jan 2025 12:51:11 GMT

@Gondola can you help please?

Re: Hacked Onetel email account and sending emails is now blocked

Gliwmaeden2 — Mon, 27 Jan 2025 13:15:05 GMT

@247cookie, Gondola is not usually on the forum these days.

Your post is in the queue for attention.

Run antivirus and check for malware on all your devices.

Re: Hacked Onetel email account and sending emails is now blocked

Ady-TalkTalk — Tue, 28 Jan 2025 10:07:43 GMT

Hi 247cookie, please reset your mailbox password using a new password never used before with this mailbox and you should soon begin to start sending mail normally again.

Ady

Re: Hacked Onetel email account and sending emails is now blocked

247cookie — Tue, 28 Jan 2025 10:51:53 GMT

Hi @Ady-TalkTalk , I've managed to change my password successfully with the help of the telephone tech people. Thanks for your help too.