topic Re: Rejected Sent Email Error Message in Email

Rejected Sent Email Error Message

ChrisG15 — Tue, 28 Jan 2025 14:16:18 GMT

12 hours on, still getting this to each and every sent email:

Your message did not reach some or all of the intended recipients.

Subject: Testing server

Sent: 28/01/2025 08:30

The following recipient(s) cannot be reached:

'@gmail.com' on 28/01/2025 08:31

550 5.7.1 Reject for policy reason

Same problem as last week and over the past few months, emails have been sent only to bounce back as undeliverable 5 days later. cxan someone (Ady?) get this sent up the line to be sorted please

Re: Rejected Sent Email Error Message

Ady-TalkTalk — Tue, 28 Jan 2025 14:19:10 GMT

And incident is already raised by myself and I've checked today for updates but there's nothing to tell you other than its still in progress.

Ady

Re: Rejected Sent Email Error Message

Jonboy4 — Tue, 28 Jan 2025 17:22:32 GMT

My wife and I are getting the same refusal on our Tinyworld email addresses. On my Android pad it just shows as message queued.

This has been going on since last evening - so nearly 24 hours. I have been having this same message come up messages from my desktop about policy reasons for several days even when sending to regular contacts..

What is the latest??

Re: Rejected Sent Email Error Message

lesliertim — Tue, 28 Jan 2025 17:31:26 GMT

Having the same problem with my 'tinyworld' email address too. Will we be notified when the problem has been fixed and what the problem was.

Thanks

Tim

Re: Rejected Sent Email Error Message

Jonboy4 — Tue, 28 Jan 2025 17:32:38 GMT

From what I can see online, the SMTP settings on the server have disappeared. I have tried both the Tiscali and TalkTalk SMTP addresses and they have been rejected because of an internal server issue.

Re: Rejected Sent Email Error Message

lesliertim — Tue, 28 Jan 2025 17:44:26 GMT

Thanks Jonboy4,

Re: Rejected Sent Email Error Message

Jonboy4 — Tue, 28 Jan 2025 20:25:30 GMT

I have been on to the chat helpline and this issue is now being escalated to one of their senior managers.

Re: Rejected Sent Email Error Message

nchisholm — Wed, 29 Jan 2025 12:06:25 GMT

This has been happening off & on but getting worse. I think I will ditch TalkTalk, that will sort the problem.

Re: Rejected Sent Email Error Message

Ady-TalkTalk — Thu, 30 Jan 2025 08:28:44 GMT

Hi all, it would be ideal if you could start your own topics to help us track those of you affected.

Ady