topic Re: Email not receiving or sending on laptop in Email

Email not receiving or sending on laptop

jdm79 — Wed, 29 Jan 2025 19:48:23 GMT

Email not working, unable to synchronise folders error code 0x800CCC0E. Trying to get into account settings but get "Something went wrong and Outlook couldn't save your account settings. Try again"

I can receive email on my iPhone.

Re: Email not receiving or sending on laptop

Ady-TalkTalk — Thu, 30 Jan 2025 11:14:52 GMT

Hi jdm79, have you tried removing the mail account from Outlook restarting the device, adding the mail account and then restarting the device again? With Outlook the mail account can get corrupted and the remove and readd trick can be a quick fix.

Ady

Re: Email not receiving or sending on laptop

jdm79 — Thu, 30 Jan 2025 11:49:47 GMT

Thanks Ady, that appears to have done it.

Re: Email not receiving or sending on laptop

Ady-TalkTalk — Thu, 30 Jan 2025 11:57:12 GMT

Excellent. Thanks for letting us know.

Ady