topic Re: Not recieving emails to my tiscali email address, can only check by webmail in Email

Not recieving emails to my tiscali email address, can only check by webmail

MickC6 — Mon, 03 Feb 2025 13:06:55 GMT

I'm having issues, my email worked fine upto Friday on my phone via the mail app, and on outlook on my laptop, now I get could not authenticate, I received my bill friday for talktalk mail plus which I paid saturday morning. I have checked all my IMAP settings on all devices and these are correct, mail.talktalk.net port 993, and smpt.talktalk.net port 587, please advise

Re: Not recieving emails to my tiscali email address, can only check by webmail

Naz7861 — Mon, 03 Feb 2025 14:31:23 GMT

I have same issue, Paid my bill for talktalk mail plus. cannot receive or send any email from iPhone, I can only access email via talktalk website only.

Re: Not recieving emails to my tiscali email address, can only check by webmail

Ady-TalkTalk — Tue, 04 Feb 2025 10:32:46 GMT

Hi MickC6, I've had your mailbox returned to full service. I'm sorry that the incident affected you.

Ady

Re: Not recieving emails to my tiscali email address, can only check by webmail

Ady-TalkTalk — Tue, 04 Feb 2025 10:33:29 GMT

Hi Naz7861, please start a new topic so that I can help.

Ady