topic Re: Tinyworld.co.uk off AGAIN in Email

Tinyworld.co.uk off AGAIN

Lilipop — Fri, 07 Feb 2025 08:35:15 GMT

Looks like the problem has surfaced again despite a complaints manager contacting me earlier this week to say they had made a permanent fix.

No out going mail.

We can't keep going like this. I'm taking it higher.

Re: Tinyworld.co.uk off AGAIN

Ady-TalkTalk — Fri, 07 Feb 2025 08:45:53 GMT

I've reraised the incident. If I were you I'd make a complaint and insist that it be raised to the CEO team.

Ady

Re: Tinyworld.co.uk off AGAIN

Lilipop — Fri, 07 Feb 2025 08:52:41 GMT

Many thank. I'll do that.

Lilian

Re: Tinyworld.co.uk off AGAIN

Ady-TalkTalk — Fri, 07 Feb 2025 10:13:54 GMT

I'm told that OpenXchange have fixed this now. Please let me know if you are now able to send email.

Ady

Re: Tinyworld.co.uk off AGAIN

Lilipop — Fri, 07 Feb 2025 10:41:58 GMT

Hi Ady

Yes I can now thanks for your help in getting it sorted swiftly.

There seems to be a pattern forming. Pretty sure it's been a Friday everything. I'm still going to write officially though because we can't go on like this and every time no matter how I contacted - phone, text or live chat I ended up going round and round in circles repeating myself. Talktalk monthly charges aren't the cheapest. I wouldn't mind paying if the service was first class.

Anyway thanks again. That myst have been tge quickest fix in the history of TalkTalk

Lilian

Re: Tinyworld.co.uk off AGAIN

Ady-TalkTalk — Fri, 07 Feb 2025 10:44:18 GMT

Thanks for letting me know.

Ady