topic Re: Tinyworld.co.uk email clients being treated as second class in Email

Tinyworld.co.uk email clients being treated as second class

3641nick — Mon, 03 Feb 2025 13:02:01 GMT

Starting a new thread on this in the hope that multiple threads on the same matter mak someone take notice. If this were a free provision, I'd have less cause to complain, however, our @Tinyworld.co.uk addresses are effectively held to ransom with an annual fee to maintain it.

For the majority of the past week and still ongoing, I can receive emails without issue, but am unable to send anything from any email client. I have changed my password in case that was the issue, but just get variations on the theme of "Reject for policy Reason" in outlook or "An error occurred inside the server which prevented it from fulfilling the request" from TalkTalks own webmail.

Is it simply that Talktalk dont care about this minority of paying customers I wonder?

Talktalk need to take all their customers seriously, wherever they inherited them from. I expect this to be properly resolved urgently else will be demanding a refund on the fees I have paid for this non-service.

Re: Tinyworld.co.uk email clients being treated as second class

Gilbeh — Mon, 03 Feb 2025 13:23:01 GMT

Totally agree. My Tinyworld not sending since Friday.

Re: Tinyworld.co.uk email clients being treated as second class

Ady-TalkTalk — Tue, 04 Feb 2025 10:22:50 GMT

Hi 3641, I've added your email details to the incident I've got opened for this fault. Hopefully, it will be fixed quickly.

Ady

Re: Tinyworld.co.uk email clients being treated as second class

3641nick — Sun, 09 Feb 2025 10:02:14 GMT

Thank you Ady, it seems to have been fixed, but no sign of any sort of apology from T-T..

Re: Tinyworld.co.uk email clients being treated as second class

Ady-TalkTalk — Mon, 10 Feb 2025 08:03:12 GMT

That's great. Thanks for letting us know. My apologies for the repeated issues with the tinyworld domain. I've pressed to avoid further repeats of this.

Ady