topic Re: sending Emails blocked on the server and Tesco emails not received in Email

sending Emails blocked on the server and Tesco emails not received

Canthespam — Sat, 08 Feb 2025 21:33:40 GMT

The first thing I noted was that my Tesco delivery emails stopped, that seemed some what of a surprise as they inform you of shortages.

The next thing I noted was that my sent emails were in the draft email box so I sat and watched the process and the emails were rejected by the server. Although spam emails can arrive into my inbox unfettered it appears I cannot send emails to those domains that are sending spam emails.

Obviously if the spammer is allowed to spam at will then we will be overloaded and what is the point of talktalk email.

The whole point of an email system is that it works, stacking up emails in your draft mail box means that the items you think have dealt with are still there.

Re: sending Emails blocked on the server and Tesco emails not received

Ady-TalkTalk — Mon, 10 Feb 2025 12:49:12 GMT

Ok I've added your details to the Tesco incident I raised last week. I've checked and there are no hard blocks on your mailbox. The first thing to try is to reset the password for one you've never used before. Once that's do let me know if you sending doesn't start again.

Ady

Re: sending Emails blocked on the server and Tesco emails not received

Canthespam — Mon, 10 Feb 2025 19:40:26 GMT

I am getting fed up with this error Technical details

SmtpSubmissionPermanent5XXException: Smtp submission failed. Server 'smtp.talktalk.net' Port '587'. --> Unexpected SMTP server response. Expected: 250, actual: 550, whole response: 550 5.7.1  Reject for policy reason
 
Failure code: 6442

The 503 Service Unavailable error is a server-side error, meaning the problem is usually with the website's server. Seems like there is a server error
 "failure code 6442" generally indicates an issue with sending emails, often related to a problem with the recipient's email server or a configuration issue with your own email settings, potentially due to incorrect server addresses or authentication details

Does talktalk have an email service?

CanTheSpam

Re: sending Emails blocked on the server and Tesco emails not received

Ady-TalkTalk — Tue, 11 Feb 2025 12:56:00 GMT

Have you reset the password for a brand new one on the mailbox that can't send?

Ady