topic Re: Not getting Tesco emails since end Jan in Email

Not getting Tesco emails since end Jan

TiscaliAddressUser — Fri, 07 Feb 2025 09:55:47 GMT

I'm not getting order confirmations or receipts. This started a few days ago. I have been getting them for years. I'm on Mac (desktop iMac ,using Mac's own Mac Mail, and a MacBook pro, with both desktop Mac Mail and webmail). I know how to block a sender, but I've never had to teach my Mac to TRUST/ACCEPT an email address, so I don't know what that involves.

Thanks for any help.

Tesco emails aren't arriving

TiscaliAddressUser — Fri, 07 Feb 2025 09:56:43 GMT

Tesco emails aren't arriving for me either.

Why aren't Tesco emails arriving?

TiscaliAddressUser — Fri, 07 Feb 2025 09:57:20 GMT

This has only started recently. Any ideas?

Re: Not getting Tesco emails since end Jan

TiscaliAddressUser — Tue, 11 Feb 2025 14:01:58 GMT

11.2.25 I have now found 3 emails from Tesco that had gone into my Junk, dating back to 7 Jan. It may seem an obvious thing to check, but I don't get much junk ... and would never guessed that a company who've been emailing me for years would end up in junk.

I've posted various times about this under different threads, but this should now be resolved for me and I'll monitor and try to do any retraining of my Mac to resolve it.

Thanks for any action taken by TalkTalk to resolve this and for others taking the time to mention it as an issue.

Re: Not getting Tesco emails since end Jan

TiscaliAddressUser — Tue, 11 Feb 2025 14:02:40 GMT

Sorry, the above should read dating back to "7 Feb".

Re: Not getting Tesco emails since end Jan

Ady-TalkTalk — Wed, 12 Feb 2025 09:53:28 GMT

Hi TiscaliAddressUser, I've added you to the list of those affected.

Ady