topic Re: 550 5.7.1 Reject for policy reason in Email

550 5.7.1 Reject for policy reason

Viking2 — Wed, 12 Feb 2025 13:59:49 GMT

Have been getting error messages when sending emails.

Undeliverable : 550 5.7.1 Reject for policy reason.

Have checked with recipients and emails have not been blocked their end.

This is happening on-and-off for the last 5 days.

What is the fix for this please.

Re: 550 5.7.1 Reject for policy reason

Flaneuse — Wed, 12 Feb 2025 15:06:17 GMT

I've had this too. There's a reply by the experts on a post by teegeepee65 from yesterday (11/02) giving a fix - haven't tried to see if it works yet! Seem to be able to send to gmail addresses ok.

Re: 550 5.7.1 Reject for policy reason

Ady-TalkTalk — Thu, 13 Feb 2025 10:59:16 GMT

Hi Viking2, the first thing to is to reset the mailbox password for one you've never used before. Once that's done you should be able to send mail again, if not please let us know.

Ady

Re: 550 5.7.1 Reject for policy reason

Ady-TalkTalk — Thu, 13 Feb 2025 11:00:24 GMT

Hi Flaneuse, please start a new topic so that we can help you.

Ady