topic Re: Blocked emails - how to remove in Email

Blocked emails - how to remove

Caroles23 — Wed, 15 Jan 2025 15:11:59 GMT

I am not able to find how to ensure an email is not blocked since the new talktalk update. I am having problems with emails being sent from school, ie xxxxxxxurn.tlt.school

As this has happened before, the email address has been added to my acceptable emails

Can you also check for the same reason please. Also added to my allowed list.

sXxxxxxxxdoors@yahoo.com

Re: Blocked emails - how to remove

Divsec — Wed, 15 Jan 2025 15:12:42 GMT

Hi @Caroles23 your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

Re: Blocked emails - how to remove

Ady-TalkTalk — Mon, 20 Jan 2025 08:36:34 GMT

Hi Caroles23, are you still unable to receive from those 2 email addresses?

Ady

Re: Blocked emails - how to remove

Caroles23 — Thu, 30 Jan 2025 20:39:48 GMT

I can send to these email addresses, but they are unable to send to me, specifically the tlt. school email address.

Tlt emails if sent from individual seem to be ok now but not from a group email

Re: Blocked emails - how to remove

Ady-TalkTalk — Fri, 14 Feb 2025 10:56:55 GMT

Hi Caroles23, apologies for the delay. are you still having problems with receiving?

Ady