topic Re: NO EMAILS FROM TESCO! in Email

NO EMAILS FROM TESCO!

Joobles — Fri, 14 Feb 2025 13:05:51 GMT

OK, Not-faceless bot, Ady, tells me I have to open a new topic on this so here goes:

Third attempt at alerting TalkTalk to the fact that I too am not receiving any emails from Tesco regarding online shopping. No receipts, advisories, confirmation of orders - zip, nada!

Have Tiscali address if that makes any difference.

Maybe this post will be the one that finally makes TalkTalk take action?! We live in hope...

Re: NO EMAILS FROM TESCO!

Divsec — Fri, 14 Feb 2025 16:57:43 GMT

Hi @Joobles your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

Re: NO EMAILS FROM TESCO!

Ady-TalkTalk — Mon, 17 Feb 2025 10:03:58 GMT

Hi Joobles, thanks for starting the new topic. I've added your details to the existing incident I opened. Hopefully, OpenXchange our mail platform provider will get to the bottom of this issue caused by the filtering of mail before too long.

Ady

Re: NO EMAILS FROM TESCO!

Joobles — Fri, 21 Feb 2025 09:58:52 GMT

A week later and one or two emails received but very sporadic - one went to inbox, one straight to spam folder and several not received at all!

What is going on TalkTalk? This is still a major problem!

Not had any emails from my Next account confirming payments etc either - had thought that was just Next, but now wondering if this is another TalkTalk issue!

PLEASE SORT THIS OUT!

Re: NO EMAILS FROM TESCO!

Ady-TalkTalk — Fri, 21 Feb 2025 11:45:27 GMT

Hi Joobles, thanks for letting us know Tesco emails are getting through now. I'll keep an eye out for other customers reporting issues with next. If they do I can raise an incident for it.

Ady