topic Re: Not receiving emails from Tesco in Email

Not receiving emails from Tesco

delypo — Sat, 15 Feb 2025 10:06:33 GMT

Another customer here who is not receiving emails from Tesco. The odd Order Confirmation email goes into spam but I have not received emails detailing changes I have made, nor receipts for my regular weekly shop (last one received was 28th January).

Re: Not receiving emails from Tesco

TannyB1 — Sat, 15 Feb 2025 13:10:17 GMT

I have the same problem with not getting weekly shopping receipts any more and I queried this with Tesco and they said it is a common fault with Talktalk customers. I have also raised this with Talktalk but not had a response yet.

Re: Not receiving emails from Tesco

delypo — Sat, 15 Feb 2025 13:39:00 GMT

I had also contacted Tesco who have advised their IT team had looked into it and the fault did not lie with their system, but with my provider.

Re: Not receiving emails from Tesco

Ady-TalkTalk — Mon, 17 Feb 2025 12:50:27 GMT

HI delypo, I've added you to the open incident. Hopefully, it will be resolved soon.

Ady