topic Re: cant send emails in Email

cant send emails

DaveP81 — Sun, 16 Feb 2025 09:30:05 GMT

keep getting the following message.

Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials.

any ideas

Re: cant send emails

Divsec — Sun, 16 Feb 2025 09:45:40 GMT

Hi @DaveP81 as you will have noticed TT are having a difficult time with email at the moment. They are aware and working on it but no timescale for resolution as yet. I strongly suspect that there are changes going on in the background which are causing these issues. Hopefully they will be completed sooner than later. Your post has been escalated.

Re: cant send emails

snapdragon66 — Sun, 16 Feb 2025 12:54:49 GMT

We have the same problem as DaveP81. Can't even send an email to ourselves. Never seen this warning message before, in all the 20 years we have been with TalkTalk (and Tiscali before them). Professional intervention / reply would be appreciated!

Re: cant send emails

Sunshine6 — Sun, 16 Feb 2025 13:30:47 GMT

I also have the same problem

Re: cant send emails

Mike_M2 — Sun, 16 Feb 2025 13:44:33 GMT

Just to add my voice to this one, my wife is suddenly unable to send emails with the same error message. She was able to do so last night. We need it to be fixed sharpish!

Re: cant send emails

PeterA24 — Sun, 16 Feb 2025 14:26:57 GMT

I have exactly the same message preventing me from contacting colleagues this morning

Re: cant send emails

BobOrr1 — Sun, 16 Feb 2025 14:47:45 GMT

Hi I am having the same issues. Can send via the app on my android phone but not on my PC , either on the app or the web. Very strange

Re: cant send emails

Trish20 — Sun, 16 Feb 2025 14:57:16 GMT

Been getting this message for well over half an hour. So frustrating. Need to send something urgently.

Re: cant send emails

Divsec — Sun, 16 Feb 2025 15:01:07 GMT

Hi @Trish20 as there is little or no chance of a solution today I would suggest the highly practical option of creating a non ISP dependant email account, Gmail or outlook for example? Costs nothing and is portable.

Re: cant send emails

GPS01 — Sun, 16 Feb 2025 15:36:15 GMT

I'm getting the same message, no one to contact, it's a mess, come on talktalk wake up and sort it

Re: cant send emails

Joe902 — Sun, 16 Feb 2025 15:56:18 GMT

Hi, same here, cannot forward e-mails.

Wrong or missing login data to access e-mail transport server 127.0.0.1. Please check associated account's settings/credentials.

Re: cant send emails

Ady-TalkTalk — Mon, 17 Feb 2025 14:24:00 GMT

Hi DaveP81, the incident was fixed yesterday. Your mail should be working normally now.

Ady

Re: cant send emails

Fearless82 — Wed, 16 Apr 2025 09:34:52 GMT

Every time I try and send a email it tells me I am blocked from sending emails

Re: cant send emails

Gliwmaeden2 — Wed, 16 Apr 2025 12:56:15 GMT

You'd be better to start your own thread, @Fearless82.

Please return to the message board and click on start a topic.

This helps Talktalk look into your specific case, and also gives the company a clearer idea of the scale of a problem.

One thread with multiple replies from different customers looks to the system like one customer affected.

If all the affected people start a new thread, the system gets onto the issue more effectively.

Re: cant send emails

siphosethu-TT — Mon, 21 Apr 2025 07:19:53 GMT

Hi there DaveP81, please confirm if you are still experiencing the same issue. Thanks