topic Tesco in Email

Tesco

PaulD12 — Mon, 17 Feb 2025 09:39:43 GMT

Have not been able to received emails from Tesco Groceries or Tesco Clubcard for over 2 weeks. Rang help line and just got brushoff. Rang Tesco twice and they confirm its a fault at Talktalks end. Although there was a problem with some offer email providers Tesco said that these other firms had resolved the problem and it was only Talktalk who had not sorted out problem. What are you doing about it? It was only recently you sorted out problem with not being able to send emails and that took weeks. You must be the worst company for customer service.

Re: Tesco

Divsec — Mon, 17 Feb 2025 12:33:03 GMT

Hi @PaulD12 sadly this issue is dragging on. TT are working on it.

Re: Tesco

Ady-TalkTalk — Mon, 17 Feb 2025 15:08:01 GMT

Hi PaulD12, thanks for posting. I've added you to the open incident so that the team have a wider base to investigate with.

Ady