topic Re: sending email in Email

sending email

Steeb — Thu, 20 Feb 2025 21:21:23 GMT

Keep getting the following message

Sender address rejected: not owned by user 3@9744945.

Re: sending email

Ady-TalkTalk — Fri, 21 Feb 2025 08:12:15 GMT

Hi Steeb, are you getting this message in webmail? Are you sending using your talktalk email address?

Ady

Re: sending email

Steeb — Sat, 22 Feb 2025 12:53:11 GMT

Hi Ady,

this only happens when sending from my partners email address via thunderbird. Webmail is fine. My partners email address is an "alias"? of my mail email address. I added her email to another laptop, but the result was the same.

Re: sending email

Billx — Sat, 22 Feb 2025 14:21:30 GMT

Sorry, I am a bit ignorant

Does an alias mean

that both the email address and the alias of the email address, receive the emails addressed to either the email address or the alias of the email address?

Bill

Re: sending email

Steeb — Sat, 22 Feb 2025 21:45:53 GMT

Hi Billx,

it is one of the other email accounts you can have associated with the main email address. I don't know if talktalk use a specific name for them, hence the question mark and double apostraphies.

Re: sending email

Ady-TalkTalk — Mon, 24 Feb 2025 07:41:18 GMT

Hi Steeb, please send me a personal message with the affected email address and it's parent email. It would also help to confirm the sending email settings.

Ady