topic Re: Received a message on my mobile Cannot Get Mail. The mail server "mail.talktalk.net" not resp... in Email

Received a message on my mobile Cannot Get Mail. The mail server "mail.talktalk.net" not responding.

DavidTogneri — Mon, 24 Feb 2025 18:27:14 GMT

I Cannot get some emails on my mobile and it is showing the message above and asks me to verify the correct account in mail setting. I have done this But still not getting all mail on my mobile

Server code - AUTHENTICATIOFAILED

Re: Received a message on my mobile Cannot Get Mail. The mail server "mail.talktalk.net" n

Billx — Mon, 24 Feb 2025 22:57:22 GMT

Hi, @DavidTogneri

First check if everything is working OK in TalkTalk Webmail, at https://apps.talktalk.co.uk/appsuite/

Then check if the email app settings on your mobile phone are correct, at:

https://community.talktalk.co.uk/t5/Articles/Email-settings-to-access-TalkTalk-emails/ta-p/2204399

Bill

Re: Received a message on my mobile Cannot Get Mail. The mail server "mail.talktalk.net" not resp...

Ady-TalkTalk — Tue, 25 Feb 2025 11:46:36 GMT

Hi DavidTogneri, it would be worth removing the mail account from the app, close the app then restart it and add the mail account again double checking the email address and password.

Ady