topic Re: Email account deactivated in Email

Email account deactivated

BayGin — Tue, 04 Mar 2025 18:06:43 GMT

I've had my email account deactivated without any warning today. Spent 30 minutes talking to tech support, still no fix.

Shocking that this is still going on

Re: Email account deactivated

Gliwmaeden2 — Tue, 04 Mar 2025 18:16:21 GMT

When staff reach your thread during the day they'll sort it for you, @BayGin.

Please complete your community forum profile details for them to identify your account. Add your Talktalk phone number or account number in Personal Information. Go via your avatar, settings ....SAVE CHANGES.

Re: Email account deactivated

Ady-TalkTalk — Wed, 05 Mar 2025 10:33:41 GMT

Hi BayGin, I've had your account reactivated. Please reset your password for a new never before used one.

Ady

Re: Email account deactivated

BayGin — Wed, 05 Mar 2025 12:57:39 GMT

Thank you!

Re: Email account deactivated

Ady-TalkTalk — Wed, 05 Mar 2025 13:54:29 GMT

You're welcome. Please be sure to reset the password and it absolutely must be a brand new one that you've never used before anywhere. It's definitely worth running an Antivirus Scan and Malware scan on all internet connected devices.

Ady