topic Re: I can no longer send mail via Talktalk from my Macbook Air in Email

I can no longer send mail via Talktalk from my Macbook Air

WelshRRH — Tue, 04 Mar 2025 17:16:54 GMT

I have a Mackbook Air, running Microsoft Outlook (latest version) and suddenly I can't send emails via the TalkTalk server.

I can send them via Gmail, on the Mackbook and I can send emails via TalkTalk on my iPad and iPhone ...

I have reset my password / and checked the servers settings to no avail.

I was getting a message "5.7.1 reject for policy reason" when I try to send from the Macbook ....

Any Ideas?

Re: I can no longer send mail via Talktalk from my Macbook Air

Ady-TalkTalk — Wed, 05 Mar 2025 09:33:17 GMT

Hi WelshRRH, have you tried removing the account from the Macbook restarting the mail app, readding the account, restarting the app again and the testing?

Ady

Re: I can no longer send mail via Talktalk from my Macbook Air

WelshRRH — Wed, 05 Mar 2025 16:34:53 GMT

OK Ady, I removed the TalkTalk account from Outlook, reinstalled it and all seems to be OK now - I wonder what happened.

Hey Ho - I guess we'll never know .

Robert

Re: I can no longer send mail via Talktalk from my Macbook Air

Ady-TalkTalk — Thu, 06 Mar 2025 07:58:13 GMT

Thanks for letting us know it's sorted. It's not uncommon for mail accounts to get corrupted in mail clients. I'm glad it's working now.

Ady