topic tinyworld emails not sending again in Email

tinyworld emails not sending again

mdp1234 — Mon, 31 Mar 2025 07:48:14 GMT

Yet again, tinyworld emails are not sending. Same problem. Every time this happens at the end of the month. Absolutely abysmal service - talktalk is not really fit for purpose.

Please can someone flag this up and get it sorted - again.

Re: tinyworld emails not sending again

KeithFrench — Mon, 31 Mar 2025 08:18:06 GMT

I have no idea if this is webmail or an email client. I have requested this information on two other threads, but no OP has got back to me. I have asked one of TalkTalk's support to pick your thread up and investigate this.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

To save yourself time, please make sure that your community profile includes your first & last names, broadband phone number & if possible an alternative contact number. This can be done by clicking on your Avatar picture and then clicking on "My Settings" followed by:-

Personal Profile > Personal Information

Otherwise, TalkTalk will not be able to tie up your forum username to your broadband account. Only you & TalkTalk have visibility of your details.

Re: tinyworld emails not sending again

mdp1234 — Mon, 31 Mar 2025 08:45:43 GMT

It is webmail and exactly the same issues as what has happened in the last few months.

Re: tinyworld emails not sending again

KeithFrench — Mon, 31 Mar 2025 08:48:04 GMT

OK thanks for coming back to me about that, I have already escalated it to the TalkTalk support staff to investigate.

Re: tinyworld emails not sending again

Ady-TalkTalk — Mon, 31 Mar 2025 09:20:57 GMT

Hi all, I've sorry about this happening yet again. Clearly the team at OpenXchange still don't have a handle on the problem. I've raised a new incident ticket for it.

Ady