topic Unable to send email - help please. in Email

Unable to send email - help please.

Jessica55 — Tue, 01 Apr 2025 11:02:20 GMT

When I try to send an email I get the message "an error occurred inside the server which prevented it from fulfilling the request". I have been unable to send emails for two days now. Please could this situation be resolved.

Thank you

Re: Unable to send email - help please.

nambuso-TT — Tue, 01 Apr 2025 11:07:53 GMT

Hi there Jessica55. I am very sorry to hear that you are experiencing issues with your emails. I can confirm that we are currently experiencing email outage however as we are aware of this issue, we are trying our best to get this sorted out. We do apologize for the inconvenience caused. Thanks

Re: Unable to send email - help please.

HilaryH2 — Tue, 01 Apr 2025 11:21:52 GMT

We all live in hope!! We are all so fed up this recurring situation.😠

Re: Unable to send email - help please.

nambuso-TT — Tue, 01 Apr 2025 11:52:59 GMT

I'm really sorry, this was not done on purpose, this was an error with the system. We have corrected it now.

Re: Unable to send email - help please.

Billx — Tue, 01 Apr 2025 12:05:14 GMT

Thanks, @nambuso-TT